Returns & Exchanges
At Outcast USA, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn fashion items. Please ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be generated for you to download and print at home.
- 3.Package Your Items
Securely pack your unworn items in their original box and attach the prepaid shipping label to the outside of the package.
- 4.Drop Off and Track
Drop your package off at any authorized shipping location and keep your tracking number handy until your refund is processed.